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Support

PLEASE NOTE: If you are a customer of a Reseller, or any of the products in our portfolio that is installed as part of an application (OEM) you must place your call with that organisation who will provide the assistance you need. For support help or information you must be a registered user on current maintenance or a fee will apply per call.

 

Please contact support@nuvusoftware.com and include the product and its version you have purchased, who you have purchased it from, the application the product is integrated with and the support question.

Support assistance for evaluation copies of NuVu is not available. However extensive documentation is available from the online help and reference manuals that are included with the software.

Click here to send an email right now.

 

Tutorials

There are a number of tutorials that demonstrate various aspects of the NuVu Query Designer.

The standard repository that is loaded as part of the normal server install contains a single datasource, called Sports2000 that points to a physical database called c:\temp\Sports2000.db, but this database needs to be created on disk before the tutorials can be run against that database.

To create this Sports2000 database is a fairly painless task, which is described here in detail:

  • There should be an OpenEdge (or Progress) program group available from the ‘Start’ menu of Windows. Select this option and then look for an item called‘ProEnv’ and click it – a standard windows command prompt should be displayed
  • The ‘c:\temp’ folder must exist so type this from the command prompt to ensure that it does: mkdir c:\temp (and press ENTER afterwards) – you may get a message that indicates the folder already exists – this can just be ignored
  • Type the following to create a copy of the Sports2000 demonstration database: prodb c:\temp\Sports2000 EMPTY (and press ENTER afterwards). Ensure that you have specified the name EXACTLY – with case-sensitivity – ie: Capital S plus ‘ports2000′
  • A message(s) should be displayed from the prodb utility indicating that the database has been created
  • Type ‘exit’ (and press ENTER) to close down the ‘ProEnv’ session – the database is created and should now be available for use with the various tutorials that are described below

Tutorial Links